Frequently asked questions
Our shipping policy includes standard free shipping services for our products.
We typically process orders within 1 to 3 days, depending on stock and demand.
While delivery times may vary based on your location, you can generally anticipate your order to arrive within nine to fifteen business days after it has been shipped.
Link to our shipping policy.
Smart Plant Ivy is an advanced plant care solution equipped with an AI chip for automatic water, light, and temperature detection.
It offers 70+ expressions and seamless integration with popular smart home platforms like Apple HomeKit, Google Home, and Amazon Alexa.
Yes, Smart Plant Ivy seamlessly integrates with Apple HomeKit, Google Home, and Amazon Alexa for convenient control and monitoring. It's also possible to use the Tuya Smart App.
Yes, you can customize the settings and expressions for your plants through our user-friendly app, allowing you to meet your plants' unique needs with the build-in plant selector.
The Smart Plant Ivy package includes Ivy, a flower pot, a USB-C cable, and two kinds of pebbles.
Ivy will notify you when it needs water and how much it requires, both through its facial expressions and our app.
Ivy automatically absorbs water from its tank, but it only supports adding water to the reservoir, not watering directly into the soil.
Ivy's expressions are based on a complex behavior model called the behavior tree (BT).
It responds to touch and environmental changes, bringing out expressions based on its behavior tree.
Smart Plant Ivy is compatible with a wide variety of plants that can adapt to the water reservoir sub-irrigation system.
Our plant library includes more than 40 plant types, and we continuously add more based on planting experiments and recommendations.
Absolutely! Ivy gets updated every few weeks, and during special occasions such as Halloween and Christmas, it adds unique expressions.
Our customers tell it better than we do!
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